Yes, it is possible. By using trackers, parent service tasks can be linked in Freshdesk. If you have multiple service tasks with a similar problem, you can create a Tracker and link the all tasks to it.
Click here to know more about Linking.
Is it possible to link service tasks in Freshdesk?
Yes, it is possible. By using trackers, parent service tasks can be linked in Freshdesk. If you have multiple service tasks with a similar problem, you can create a Tracker and link the all tasks to it.
Click here to know more about Linking.