Manage Agent Roles and Permissions

• Controlling agent access with Roles

  Fri, 26 Jul, 2024 at 2:07 PM
• Creating a custom role

  Fri, 26 Jul, 2024 at 2:07 PM
• Ticket Scope vs. Agent Role - what’s the difference?

  Fri, 24 May, 2024 at 1:55 PM
• Advanced ticket scope

  Wed, 15 May, 2024 at 1:16 AM
• How to restrict ticket access to agents?

  Wed, 8 Mar, 2023 at 5:36 PM