Phone channel

• Converting phone calls to tickets

  Fri, 27 May, 2022 at 11:34 AM
• Availability of Agents on Phone channel

  Thu, 30 May, 2024 at 4:18 PM
• Agent Availability Dashboard

  Mon, 1 Dec, 2025 at 11:02 AM
• Sharing Freshcaller Account between Omnichannel and Freshworks CRM

  Wed, 16 Oct, 2024 at 4:45 PM