Collaboration with Threads

• Organize internal conversations with Threads

  Tue, 30 Apr, 2024 at 6:32 PM
• Collaborate using Forward Threads

  Fri, 31 May, 2024 at 2:07 PM
• Collaborate within the ticket using Discussion Threads

  Fri, 3 Mar, 2023 at 3:09 PM
• Collaborate on Notes, Agent or Customer replies using Private Threads

  Mon, 20 May, 2024 at 3:29 PM
• Using Threads on the Freshdesk iOS & Android mobile app

  Wed, 22 May, 2024 at 4:05 PM