We have recently refreshed our branding across our offerings and changed the names of our pricing plans. If you have signed up before Aug 9, 2021, please click Previous plans to view your applicable plans.
We assure you that this change will not impact your product experience, and no action is required on your part.


Please navigate to Admin > Account > Helpdesk Settings , and change the primary language of your product portal.


We support multiple languages from the Garden plan which can also be managed under helpdesk settings. Once you set up secondary languages, the primary language of the portal will be locked.


Feel free to reach out to support@freshdesk.com in case you are looking to manage the primary language after setting up secondary languages.