We have recently refreshed our branding across our offerings and changed the names of our pricing plans. If you have signed up before Aug 9, 2021, please click Previous plans to view your applicable plans.
We assure you that this change will not impact your product experience, and no action is required on your part.
You could add apps from the Freshdesk Apps Gallery, in the App Marketplace, to your Freshdesk Account to improve workflow across applications, improve agent efficiency or add context to tickets within Freshdesk.
To install an app to your Freshdesk account, please navigate to Admin > Support Operations > Apps > Get More Apps. You could search for the app and install the app on your Account.
Some apps would be available Free of Cost while for a few apps, you would be charged, based on the complexity of the app and feature availability.