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With Proactive Outreach in Freshdesk, your support teams can identify, understand, and reach out proactively to customers the moment they run into trouble, in turn creating a memorable brand experience for them. Read more here.
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Setting up an Email Outreach (Proactive Support)
Modified on: Fri, 14 Jun, 2019 at 4:14 PM
Estate omnichannel
Free
Growth
Pro
Enterprise
Forest omnichannel
Free
Growth
Pro
Enterprise
Estate
Free
Growth
Pro
Enterprise
Forest
Free
Growth
Pro
Enterprise
Garden
Free
Growth
Pro
Enterprise
Not available in previous plans
Current plans
Previous plans
If you signed up before December 2025, your Freshdesk Omni experience may differ. For the relevant Freshdesk Omni 2023 articles, see
Freshdesk Omni 2023 Knowledge Base
