We have recently refreshed our branding across our offerings and changed the names of our pricing plans. If you have signed up before Aug 9, 2021, please click Previous plans to view your applicable plans.
We assure you that this change will not impact your product experience, and no action is required on your part.

Freshdesk (standalone version) and Freshdesk Omnichannel are both PCI compliant. As part of the integrated solution, Freshworks has built an isolated air-gap environment that is invoked for collecting, storing, and processing Card Holder Data (CHD).