We will be replacing the older version of Freshdesk with the new Mint experience on January 31, 2019. All your data and configurations will remain intact. Switching back to the old Freshdesk will not be possible. To read about this feature on Freshdesk Mint, refer to this article instead
This feature is currently not available on Freshdesk Mint.
This feature is not available on the old Freshdesk.
We have recently refreshed our branding across our offerings and changed the names of our pricing plans. If you have signed up before Aug 9, 2021, please click Previous plans to view your applicable plans. We assure you that this change will not impact your product experience, and no action is required on your part.
The Freshdesk mobile app currently supports 18 different languages and here is the list of those languages:
English
Chinese (simplified)
Hungarian
French
Thai
Italian
Dutch
Malay
Polish
Spanish
Bahasa
Swedish
Portuguese
Danish
Turkish
Chinese (traditional)
Finnish
Vietnamese
These languages are applicable for both support agents as well as field technician views and on both Android & iOS.