We will be replacing the older version of Freshdesk with the new Mint experience on January 31, 2019. All your data and configurations will remain intact. Switching back to the old Freshdesk will not be possible. To read about this feature on Freshdesk Mint, refer to this article instead
This feature is currently not available on Freshdesk Mint.
This feature is not available on the old Freshdesk.
Curated reports are readymade reports available in Analytics. If your account is on the Estate or Forest plan, you can make changes to it to suit your workflow. Watch the video to learn more.
