Enabling TLS 1.2 in Internet Explorer

Modified on: Mon, 30 Mar, 2020 at 3:27 PM

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Enterprise omnichannel

If you use Internet Explorer to access Freshdesk, then you can use the following steps to make your browser compatible with TLS 1.2. To change the settings in IE 8, 9 or 10:

Go to Tools and select Internet Options
Select the Advanced tab in Internet Options
Enable (check) TLS 1.2 and also disable (uncheck) SSL 3.0 for additional security
Click on Apply and OK to complete the procedure