When you use phone in Chrome browser, you will be prompted to "Allow Microphone" during every call if you have not enabled secure connection in your portal. To overcome this, you have to enable https in your portal. Here is how to do it:

  • Login to your support portal as an administrator.
  • Go to the Admin tab.
  • Under the General settings section, click on the Security icon.
  • Use the toggle to enable Secure connection using SSL.
  • If you need a secure connection for your custom domain, click on Want to use Custom SSL for your support portal? link and enter your custom URL to purchase a custom SSL.

When you use phone in Chrome browser, you will be prompted to "Allow Microphone" during every call if you have not enabled secure connection in your portal. To overcome this, you have to enable https in your portal. Here is how to do it:

  • Login to your support portal as an administrator.
  • Go to the Admin tab.
  • Under the General settings section, click on the Security icon.
  • Use the toggle to enable Secure connection using SSL.
  • If you need a secure connection for your custom domain, click on Want to use Custom SSL for your support portal? link and enter your custom URL to purchase a custom SSL.