Enabling TLS 1.1 and TLS 1.2 in Internet Explorer
Modified on: Thu, 3 Nov, 2016 at 2:41 PM
We will be replacing the older version of Freshdesk with the new Mint experience on January 31, 2019. All your data and configurations will remain intact. Switching back to the old Freshdesk will not be possible.
To read about this feature on Freshdesk Mint, refer to this article instead
This feature is currently not available on Freshdesk Mint.
This feature is not available on the old Freshdesk.
If you use Internet Explorer to access Freshdesk, then you can use the following steps to make your browser compatible with TLS1.1/TLS 1.2. To change the settings in IE 8, 9 or 10:
- Go to Tools and select Internet Options
- Select the Advanced tab in Internet Options
- Enable(check) TLS 1.1, TLS 1.2 and also disable (uncheck) SSL 3.0 for additional security
- Click on Apply and OK to complete the procedure
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