As of now, the Freshdesk Mobile app is only for agents to use on-the-go and not for customers. If you are looking for a customer facing mobile app, leave us an email at support@freshdesk.com and one of our agents will be in touch.
Is there an app where my customers or clients can login to raise tickets?
Modified on: Wed, 12 Dec, 2018 at 11:45 AM
Freshdesk
Freshdesk
Freshdesk Omni
Omnichannel (classic)
Omnichannel (classic)
Current plans
Previous plans
If you signed up before December 2025, your Freshdesk Omni experience may differ. For the relevant Freshdesk Omni 2023 articles, see
Freshdesk Omni 2023 Knowledge Base