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Solution home Freshdesk FAQ Mobile & Apps

As an admin, why can't I see the admin settings on the mobile app?

Modified on: Thu, 20 Jul, 2017 at 7:00 PM

As of now, the mobile app is designed for an agent when they are on-the-go and to respond or makes updates to tickets with high priority and need attention when you are away from office. Admin settings would be part of the configuration for workflows and so, it is currently a part of the Web App only and not part of the Freshdesk Mobile App.