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Solution home Freshdesk FAQ Helpdesk Rebranding

How do I change the Helpdesk name in the left corner on the Agent portal?

Modified on: Mon, 28 Aug, 2023 at 8:10 PM
Please navigate to Admin -> Account -> Helpdesk Settings to change the portal name displayed on the left side of the navigation bar.

You will find a field called Helpdesk name in the Helpdesk settings, where you can enter the desired helpdesk name.