How do I remove the Forums tab from the portal entirely?
Modified on: Fri, 14 Jul, 2017 at 7:12 PM
We will be replacing the older version of Freshdesk with the new Mint experience on January 31, 2019. All your data and configurations will remain intact. Switching back to the old Freshdesk will not be possible.
To read about this feature on Freshdesk Mint, refer to this article instead
This feature is currently not available on Freshdesk Mint.
This feature is not available on the old Freshdesk.
Please navigate to Admin -> General Settings -> Helpdesk where you would be able to find a toggle button next to forums. Disabling this would hide the forums tab for all users on every product portal of your system.
In order to hide this only for your customers, please get in touch with us (email@example.com) where we could give you a CSS code to hide the tab on the user end.
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