How can I save my filters on the reports so that I don't have to repeat them each time?
Modified on: Thu, 20 Jul, 2017 at 1:56 AM
We will be replacing the older version of Freshdesk with the new Mint experience on January 31, 2019. All your data and configurations will remain intact. Switching back to the old Freshdesk will not be possible.
To read about this feature on Freshdesk Mint, refer to this article instead
This feature is currently not available on Freshdesk Mint.
This feature is not available on the old Freshdesk.
Just like tickets list views created within the Tickets tab, you could also create and save custom views for reports after applying the filters.
Once this is done, these are global and could be accessed on every reporting platform and you could avoid creating the views again.
Please navigate to this article which would guide you to set up the custom report views.
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