How will agents be notified when they complete a quest?
Modified on: Fri, 21 Jul, 2017 at 7:24 PM
We will be replacing the older version of Freshdesk with the new Mint experience on January 31, 2019. All your data and configurations will remain intact. Switching back to the old Freshdesk will not be possible.
To read about this feature on Freshdesk Mint, refer to this article instead
This feature is currently not available on Freshdesk Mint.
This feature is not available on the old Freshdesk.
As of now, agents won't receive a notification on completion of a quest. However, they could always navigate to their agent profile and view the badges they've earned over the time.
Did you find it helpful?
Can you please tell us how we can improve this article?