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Solution home Freshdesk FAQ Integrations

I typed my auth token incorrectly while calling “/fd_ticket” - what can I do?

Modified on: Sat, 26 Jun, 2021 at 3:41 AM

You may call the slash command again with the correct token, and the app will override the previously-stored incorrect one. 


Please navigate to Admin -> Support Operations -> Apps -> Slack where this could be checked and modified.