From which plan is the new dashboard available?
Modified on: Wed, 26 Jul, 2017 at 2:10 AM
We will be replacing the older version of Freshdesk with the new Mint experience on January 31, 2019. All your data and configurations will remain intact. Switching back to the old Freshdesk will not be possible.
To read about this feature on Freshdesk Mint, refer to this article instead
This feature is currently not available on Freshdesk Mint.
This feature is not available on the old Freshdesk.
The new dashboard contains Admin, Supervisor and Agent Snapshot with metrics that are role specific. These metrics would be made available on the Dashboard, as part of the drop-down with text "Standard". This feature is available from the Estate Plan onwards in Freshdesk.
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