How do customers/visitors change the language on the customer portal?
Modified on: Tue, 25 Jul, 2017 at 11:18 PM
We will be replacing the older version of Freshdesk with the new Mint experience on January 31, 2019. All your data and configurations will remain intact. Switching back to the old Freshdesk will not be possible.
To read about this feature on Freshdesk Mint, refer to this article instead
This feature is currently not available on Freshdesk Mint.
This feature is not available on the old Freshdesk.
For verified customers, the portal is displayed in the language they have chosen in their profile.
Generally, when a user lands on the customer portal they would be able to view the portal in other languages by clicking on the drop-down displayed at the right end of the navigation bar.
Did you find it helpful?
Can you please tell us how we can improve this article?