We will be replacing the older version of Freshdesk with the new Mint experience on January 31, 2019. All your data and configurations will remain intact. Switching back to the old Freshdesk will not be possible. To read about this feature on Freshdesk Mint, refer to this article instead
This feature is currently not available on Freshdesk Mint.
This feature is not available on the old Freshdesk.
If you signed up before Aug 9, 2021, please click Previous plans to view your applicable plans.
An article has a translation marked in red because the translation has not been updated after making changes to the master version of the article. It would turn green once you mark the translation as "up to date".
Please navigate to the Solutions tab -> click on the category -> open the particular article in the folder and Click on Edit to make changes to the article.
Within the article, kindly choose the respective translation (as it is outdated, it would be highlighted in red) -> click on Mark This Translation as Up-to-date on the top right corner of the page. Upon saving this, the article status or the translation icon would be available in green.
