From which plan is the Forums available in Freshdesk?
Modified on: Mon, 24 Jul, 2017 at 9:57 PM
We will be replacing the older version of Freshdesk with the new Mint experience on January 31, 2019. All your data and configurations will remain intact. Switching back to the old Freshdesk will not be possible.
To read about this feature on Freshdesk Mint, refer to this article instead
This feature is currently not available on Freshdesk Mint.
This feature is not available on the old Freshdesk.
Forums is a community on your portal using which your customers could build an active discussion to find mutual solutions. You could join and be a part of these discussions as well.
Forums is a feature that is available from the Garden Plan onwards.
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