How to export tickets to a particular email address?

Modified on: Mon, 12 Mar, 2018 at 11:28 PM

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Agents can export tickets from under the 'Tickets' tab inside Freshdesk. The required filters can be applied and then the 'Export' button can be clicked to generate the export.

A link to the export file would be sent to the agent's email address which was used to trigger the export.