How many hours do the Reports take to get updated?

Modified on: Tue, 11 Apr, 2023 at 4:49 PM

Freshdesk

Sprout

Blossom

Garden

Estate

Forest

Freshdesk

Free

Growth

Pro

Enterprise

Freshdesk Omni

Growth

Pro

Enterprise

Omnichannel (classic)

Sprout omnichannel Tick mark

Blossom omnichannel Tick mark

Garden omnichannel Tick mark

Estate omnichannel Tick mark

Forest omnichannel

Omnichannel (classic)

Growth omnichannel Tick mark

Pro omnichannel Tick mark

Enterprise omnichannel

The performance reports take half an hour to get updated on the Forest/Enterprise plan and an hour on the Estate/Pro plan.

For the accounts in Garden/Growth plan, it takes four hours and on the other two - sprout/Free and blossom, it takes 24 hours for an update.