How many hours do the Reports take to get updated?
Modified on: Tue, 31 Jul, 2018 at 5:03 PM
We will be replacing the older version of Freshdesk with the new Mint experience on January 31, 2019. All your data and configurations will remain intact. Switching back to the old Freshdesk will not be possible.
To read about this feature on Freshdesk Mint, refer to this article instead
This feature is currently not available on Freshdesk Mint.
This feature is not available on the old Freshdesk.
Applicable plans
Sprout
Blossom
Garden
Estate
Forest
The performance reports take half an hour to get updated on the Forest plan and an hour on the Estate plan.
For the accounts in Garden plan, it takes four hours and on the other two - sprout and blossom, it takes 24 hours for an update.
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