You could list all tickets on a periodic basis. The API documentation would be available at http://developer.freshdesk.com/api/#list_all_tickets.
Note: An automated script has to be run at your end to run this API call at a specified time interval.
Is there an API to list all the tickets and schedule it for a particular time?
You could list all tickets on a periodic basis. The API documentation would be available at http://developer.freshdesk.com/api/#list_all_tickets.
Note: An automated script has to be run at your end to run this API call at a specified time interval.