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Solution home Freshdesk FAQ Multiple Products

How do I setup different Kbase for different products?

Modified on: Fri, 25 Jun, 2021 at 10:01 PM

You could configure the Solution Articles such that each product has a different KBase. This could be set up under Admin > Channels > Portals > Select the Product Portal-->Under Portal Categories, select the respective Solution Category to be displayed for that product portal.