How am I being billed for my current plan with Freshdesk?
Modified on: Mon, 24 Jul, 2017 at 10:05 PM
We will be replacing the older version of Freshdesk with the new Mint experience on January 31, 2019. All your data and configurations will remain intact. Switching back to the old Freshdesk will not be possible.
To read about this feature on Freshdesk Mint, refer to this article instead
This feature is currently not available on Freshdesk Mint.
This feature is not available on the old Freshdesk.
The Plans in Freshdesk are priced at /agent/month basis. So, based on the number of agents added to your account, the pricing would vary and you would be billed each month accordingly.
You could also opt for an annual pricing structure for which there are slight variations in the pricing. Kindly navigate to https://freshdesk.com/pricing in order to see this for each plan.
Please find the pricing for each plan in Freshdesk:
Sprout - $0 - Unlimited Free Agents
Blossom - $25/agent/mo
Garden - $44/agent/mo
Estate - $59/agent/mo
Forest - $99/agent/mo
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