We will be replacing the older version of Freshdesk with the new Mint experience on January 31, 2019. All your data and configurations will remain intact. Switching back to the old Freshdesk will not be possible. To read about this feature on Freshdesk Mint, refer to this article instead
This feature is currently not available on Freshdesk Mint.
This feature is not available on the old Freshdesk.
We have recently refreshed our branding across our offerings and changed the names of our pricing plans. If you have signed up before Aug 9, 2021, please click Previous plans to view your applicable plans. We assure you that this change will not impact your product experience, and no action is required on your part.
If you're paying through a credit card and the card information is on file, you can switch to a monthly plan by following the steps below.
Go to Admin > Account > Plans and Billing.
Click on Editbilling to change the billing cycle.
Next to Billing, select the Monthly option from the dropdown.
Click Update Plan.
But if you are paying offline, please drop an email to billing@freshworks.com.
