If you signed up before Aug 9, 2021, please click Previous plans to view your applicable plans.

The Dashboard is to track the metrics of the agents working in your organization and it is not intended for Customer use and there would not be available for the customer's use. 


If you are wanting to get a report on the tickets raised by specific companies, you can make use of the Reports and export the same from inside Freshdesk. This can then be forwarded to those Customers.