I can't add my facebook to Freshdesk, it says it is still paired to a deleted account.

Modified on: Thu, 29 Nov, 2018 at 3:24 PM

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In general, a facebook page or an account can be added only to one specific Freshdesk account. In case you have linked the same Facebook account to another Freshdesk account, please unlink the facebook page from that account and activate it in the current account.