It is valid for 1 year from the time of certification and needs to be renewed every year after assessment by a QSA.
What is the validity of our Freshdesk’s PCI compliance certification?
Modified on: Thu, 3 Sep, 2020 at 5:04 PM
Freshdesk
Freshdesk
Freshdesk Omni
Omnichannel (classic)
Omnichannel (classic)
Current plans
Previous plans
If you signed up before December 2025, your Freshdesk Omni experience may differ. For the relevant Freshdesk Omni 2023 articles, see
Freshdesk Omni 2023 Knowledge Base