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You can achieve this by linking multiple child tickets to a parent ticket. You can then link the parent ticket to a Freshservice incident or a service request.
Can multiple Freshdesk tickets be linked to a Freshservice ticket?
Can multiple Freshdesk tickets be linked to a Freshservice ticket?
You can achieve this by linking multiple child tickets to a parent ticket. You can then link the parent ticket to a Freshservice incident or a service request.