Agents and requesters can use their settings to receive email notifications when a ticket is created or acted upon. In this video, we'll show you how to send an email notification to the agent when a new ticket is created.
How to Send an Email Notification to an Agent when a Ticket is Created
Modified on: Thu, 5 May, 2022 at 12:04 PM
Did you find it helpful? Yes No
Can you please tell us how we can improve this article?