Working with Approval workflow

• How to use the approval workflow to collaborate with your team

  Thu, 15 Oct, 2020 at 2:40 PM
• Customizing roles of agents using the Knowledge base

  Fri, 18 Jun, 2021 at 1:45 AM
• Understanding the flow of article status during an approval process

  Thu, 13 Feb, 2020 at 11:53 AM