We have recently refreshed our branding across our offerings and changed the names of our pricing plans. If you have signed up before Aug 9, 2021, please click Previous plans to view your applicable plans.
We assure you that this change will not impact your product experience, and no action is required on your part.

The Multiple Products feature is available from the Estate Plan onwards in Freshdesk.

To set up a new product, please navigate to Admin > Support Operar > Multiple Products and then click on New Product. Enter the details related to the product and a new email address for this product is mandatory. 

Configure separate support emails for each product. They can be automatically queued in a specific group by filling in the details requested under 'Product Support Email'.

This article provides additional information on this process.