Thank you detector (powered by Freddy) : Freshdesk Support

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Thank you detector (powered by Freddy)

Modified on: Thu, 15 Feb, 2024 at 3:33 PM

The Thank You Detector, powered by Freddy, can understand the intent of customer responses to 'resolved' or 'closed' tickets to decide if it should be reopened or not. Read more here.

This feature is now available as the Freddy Insights addon.

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