How can you use Freshdesk Integrations with eBay Tickets
Modified on: Thu, 9 Jan, 2020 at 5:56 PM
We will be replacing the older version of Freshdesk with the new Mint experience on January 31, 2019. All your data and configurations will remain intact. Switching back to the old Freshdesk will not be possible.
To read about this feature on Freshdesk Mint, refer to this article instead
This feature is currently not available on Freshdesk Mint.
This feature is not available on the old Freshdesk.
Applicable plans
Sprout
Blossom
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Estate Omnichannel
Forest Omnichannel
Only Freshdesk integrations that depend on the time-sheet entry feature can be used alongside eCommerce tickets. All other integrations will be ineffective. The following is a comprehensive list of all time-sheet entry based Freshdesk integrations. Clicking on any of these links will take you to guides that will help you set up those integrations in your helpdesk:
You can use these integrations to access customer details on the tickets page as well as the Contacts page in your helpdesk. You can also create time-sheet entries and use these integrations to bill your customers for the service provided.
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