We have recently refreshed our branding across our offerings and changed the names of our pricing plans. If you have signed up before Aug 9, 2021, please click Previous plans to view your applicable plans.
We assure you that this change will not impact your product experience, and no action is required on your part.
If you have been added as an Occasional Agent in your account, and if your account does not have sufficient day passes to log in, you will encounter this error.
You can get in touch with your Account Administrators, and they can assist you in purchasing day passes for logging in. A new day pass can be added to your account from within Admin > Account > Day passes. You can also view the day pass Usage History on the same page.
