We have recently refreshed our branding across our offerings and changed the names of our pricing plans. If you have signed up before Aug 9, 2021, please click Previous plans to view your applicable plans.
We assure you that this change will not impact your product experience, and no action is required on your part.
Requester Widget is a part of the ticket details page. This section would contain Requester Information such as Requester Name, Email Address, Company Name and any custom field which could be associated with this section.
The Requester Widget gives more context about the requester to any agent working on the ticket. This functionality is available only from the Blossom plan onwards in Freshdesk.
