How do I add/remove the fields to be displayed on the requester widget?
Modified on: Tue, 29 May, 2018 at 10:10 AM
We will be replacing the older version of Freshdesk with the new Mint experience on January 31, 2019. All your data and configurations will remain intact. Switching back to the old Freshdesk will not be possible.
To read about this feature on Freshdesk Mint, refer to this article instead
This feature is currently not available on Freshdesk Mint.
This feature is not available on the old Freshdesk.
You can add or remove the fields being displayed as part of the requester widget, from under Admin > Customer Fields >
Customize Requester Widget option. You can also add company fields to be displayed within the Requester Widget.
For more details, please refer to this article on setting up the Requester Widget.
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