We will be replacing the older version of Freshdesk with the new Mint experience on January 31, 2019. All your data and configurations will remain intact. Switching back to the old Freshdesk will not be possible. To read about this feature on Freshdesk Mint, refer to this article instead
This feature is currently not available on Freshdesk Mint.
This feature is not available on the old Freshdesk.
If you signed up before Aug 9, 2021, please click Previous plans to view your applicable plans.
Please go to Solutions tab -> Click on the category -> open the article which has to be translated where you would see an option called "Show master" on the right end of the header.
When you click on this, the article appears in the primary language next to the space given for you to put down the translated version of the same.