Where is the Mailchimp widget located please?
Modified on: Fri, 21 Jul, 2017 at 8:33 PM
We will be replacing the older version of Freshdesk with the new Mint experience on January 31, 2019. All your data and configurations will remain intact. Switching back to the old Freshdesk will not be possible.
To read about this feature on Freshdesk Mint, refer to this article instead
This feature is currently not available on Freshdesk Mint.
This feature is not available on the old Freshdesk.
Please navigate to "apps.freshdesk.com" and search for MailChimp to install this. Kindly make sure you have a MailChimp account to integrate with Freshdesk.
Once this is successfully added to your helpdesk, the MailChimp widget would be available inside the contacts under the customers' tab.
For instance, you click on that widget inside a contact say, Alex - a window with two tabs namely, campaigns and mailing lists would open with several options underneath that would allow you to select which to subscribe and unsubscribe appropriately.
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