How do I enable the Linked Ticket feature on my account?

Modified on: Thu, 20 Apr, 2023 at 3:43 PM

Freshdesk

Sprout

Blossom

Garden

Estate

Forest

Omnichannel (classic)

Estate Omnichannel Tick mark

Forest Omnichannel

Omnichannel (classic)

Growth Omnichannel Tick mark

Pro Omnichannel Tick mark

Enterprise Omnichannel

Freshdesk

Free

Growth

Pro

Enterprise

To enable Linked Tickets,

Go to Admin>Support operation>Advanced ticketing> toggle on Linked tickets