Advanced Ticketing features

• How to create parent and child tickets?

  Fri, 29 Nov, 2019 at 12:22 AM
• When does Shared Ownership come into play?

  Tue, 30 May, 2017 at 12:34 PM
• Is it possible to link tickets in Freshdesk?

  Thu, 6 Apr, 2017 at 4:22 PM
• Can a related ticket be unlinked ?

  Tue, 11 Apr, 2023 at 5:12 PM
• When can we close the parent ticket?

  Thu, 15 Feb, 2018 at 1:00 AM