There is no limit on the number of tickets that can be present inside your Freshdesk Account, under any plan.
Is there a limit in the number of tickets you can have?
Modified on: Mon, 17 Dec, 2018 at 3:16 PM
Freshdesk
Freshdesk
Freshdesk Omni
Omnichannel (classic)
Omnichannel (classic)
Current plans
Previous plans
If you signed up before December 2025, your Freshdesk Omni experience may differ. For the relevant Freshdesk Omni 2023 articles, see
Freshdesk Omni 2023 Knowledge Base