As an admin, can I get a notification if an agent is deleted ?
Modified on: Wed, 19 Dec, 2018 at 3:17 PM
We will be replacing the older version of Freshdesk with the new Mint experience on January 31, 2019. All your data and configurations will remain intact. Switching back to the old Freshdesk will not be possible.
To read about this feature on Freshdesk Mint, refer to this article instead
This feature is currently not available on Freshdesk Mint.
This feature is not available on the old Freshdesk.
Under Admin > Security, there will be an option to send notifications to admin(s) of the Account when an agent is added or deleted, also when IP whitelist setting is modified.
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