Under Admin > Security, there will be an option to send notifications to admin(s) of the Account when an agent is added or deleted, also when IP whitelist setting is modified.
As an admin, can I get a notification if an agent is deleted ?
Modified on: Wed, 19 Dec, 2018 at 3:17 PM
Freshdesk
Freshdesk
Freshdesk Omni
Omnichannel (classic)
Omnichannel (classic)
Current plans
Previous plans
If you signed up before December 2025, your Freshdesk Omni experience may differ. For the relevant Freshdesk Omni 2023 articles, see
Freshdesk Omni 2023 Knowledge Base