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Only the Admin/ Supervisor will be able to create Team dashboards. To know more about the same you can visit the article.
Who can create Team Dashboards?
Modified on: Wed, 15 Jul, 2020 at 2:07 PM
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If you signed up before December 2025, your Freshdesk Omni experience may differ. For the relevant Freshdesk Omni 2023 articles, see
Freshdesk Omni 2023 Knowledge Base