Where is the Spam folder?
Modified on: Mon, 17 Dec, 2018 at 3:30 PM
We will be replacing the older version of Freshdesk with the new Mint experience on January 31, 2019. All your data and configurations will remain intact. Switching back to the old Freshdesk will not be possible.
To read about this feature on Freshdesk Mint, refer to this article instead
This feature is currently not available on Freshdesk Mint.
This feature is not available on the old Freshdesk.
The Spam folder is in the Tickets list view page where you can click on the name of the view at the top and then click on Spam.
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